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Returns & Exchanges
Due to the hygienic nature of our products, we can only accept returns on unopened and unused items within 30 days of purchase.
1
Initiate Return
Contact our support team at support@lashnextdoor.com with your order number and reason for return.
2
Package Your Items
Ensure the products are in their original, unopened packaging to qualify for a refund.
3
Ship Back
Affix the provided return label to your package and drop it off at any authorized carrier location.
4
Receive Refund
Once we inspect the returned items, your refund will be processed back to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing